SASSA SRD R350 declined, what to do?

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SASSA SRD R350 declined, what to do?

South African Social Security Organization (SASSA) is a government national agency established in April 2005 to disburse social subsidies on behalf of the Department of Social Development. The DSD has supervision but no operational authority over the Agency.


It was also established to reallocate the function of social security from South Africa’s provinces to the national sphere of government and reports to the DSD (DSD). SASSA is a public entity under Schedule 3A of the Public Finance Management Act, and its current CEO is Busisiwe Memela – Khambula

The parastatal’s major tasks are connected to the administration and payment of social grants: application processing, verification and approval of applications, grant disbursement and payment to qualified beneficiaries, quality assurance, and fraud prevention and detection .


The number of South Africans receiving social aid has increased from 3.8 million in April 2001 to 11 million in March 2006 and 17 million in 2017.

From May 2020 to April 2021, millions of South Africans got the Special COVID-19 Social Relief of Distress award.

SASSA will never pay your grant to someone else’s bank account.

The reason you were authorized but have yet to receive your payment (wrong bank account or wrong Phone number)

  1. If you want to pay with a bank account, please check that you are the account’s owner. SASSA cannot deposit your grant into the bank account of another person.
  2. If you want to transfer money through one of the main banks, please make sure that the mobile phone number from which you received the SMS is registered in your name. SASSA will not pay your grant into a mobile phone number that is registered to someone else.
  3. Please keep in mind that the updated financial information will only be used for future payments when they have been verified.

SASSA SRD grant beneficiaries are paid through bank accounts, bank e-wallets, and supermarket checkout points. The post office is no longer able to distribute the SRD grant payment as it formerly did.

If you get an SASSA grant through a bank account, you must ensure that your banking information is valid otherwise you will not receive your award.

You must be an approved beneficiary of the SASSA SRD R350 Grant and desire to modify your banking details in order to change or update your SASSA SRD banking data.



You can amend or update your SRD grant banking details at any time by following the procedures below on the sassa srd website (

How to Update SASSA SRD R350 Grant Banking Information


  1. Go to the SASSA SRD website in step one.
  2. Step 2: Go to “How can I modify my banking details?”
  3. Step 3: Enter the ID number you provided while submitting the application.
  4. Step 4: An SMS with a secure link unique to you will be delivered to the cell phone number you provided during the application process.
  5. Step 5: Click on the link in the SMS and carefully follow the instructions.


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