SASSA Application via Whatsapp | SASSA application Form Online

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SASSA Application via Whatsapp | SASSA application Form Online


The Social Relief of Distress GrantThe Social Relief of Distress Grant (SRD Grant) is administered in terms of section 32 of the Social Assistance Act, 2004 (Act No. 13 of 2004) and is implemented with the concurrence of the Minister of Finance.
The Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment, and have no financial support from any other source.


Applicants or their proxy will need to confirm or provide the below information to enable SASSA to consider their application

  • Confirmation that they have read and accepted the clauses in the Declaration and Consent Documents
  • Personal Details
  • Mobile Number (cell phone number)
  • Employment Information and Lifestyle Sustainability Information
  • Banking Information




This article will walk you through the process of submitting a sassa application under the new guidelines. There have been several modifications in how the SRD R350 Grant is managed after the Coronavirus epidemic has subsided and lockdowns have been lifted. If you have not yet submitted your application, the information below might be helpful.

SASSA, the South African Social Security Agency, is still in charge of the R350 Special Relief of Distress (SRD) payment, which is set to expire in March 2023. This indicates that there is still plenty of time to take advantage of the award. SASSA R350 grant reapplications are available each month for individuals who qualify.


To be eligible for the SRD R350 award, you must satisfy the following requirements:

  1. You must be a South African citizen, refugee, asylum seeker, or holder of a special permit.
  2. You must be between the ages of 18 and 60 to participate.
  3. You must not be receiving social grants on behalf of anybody else, and you must not be contributing to or eligible for UIF payment.
  4. You should also not get any other financial assistance.

SASSA Application Form

How to Make an SASSA Application

  1. Navigate to the SASSA website,
  2. Navigate to the section under “How do I apply for this SRD Grant?”
  3. Select the ‘click here to apply online’ option.
  4. Enter your cell phone number and press the ‘Send SMS’ button.
  5. A one-time pin (OTP) will then be issued to your telephone.
  6. Fill out the online form with this number.
  7. You may then proceed with the application by filling out the remaining blanks.



How to Apply for the SASSA WhatsApp Application



  1. Make 082 046 8553 a contact on your phone.
  2. Send a message to the new contact on WhatsApp by typing ‘hello’.
  3. You will receive an automatic answer; type ‘help’ in response.
  4. You will be given many alternatives; respond by inputting the number ‘4’.
  5. You will then receive the Sassa platform message; reply with ‘SRD’ to this.
  6. Confirm whether you’re applying for yourself or on someone else’s behalf.
  7. You may now begin working on the application.
  8. In the message, provide your name, surname, and ID number.
  9. The following stages will be sent to you over Whatsapp.


To be eligible for an SRD award, you must provide SASSA permission to verify your identification, domicile, income, and social security benefits. You must accept the statement and consent documents in order to do so.

Please keep in mind that SASSA strongly advises you to submit only one application; submitting numerous applications across different platforms will not speed up the process and may create delays.

All SRD grant applications received before the 15th of the month should be approved or rejected by SASSA. You should receive an SMS confirming whether you were allowed or refused.



Supportive Information and Links about SASSA


Important to note Please note that all information will be provided electronically and there is no need to upload any documentation.
Please ensure that you provide SASSA with a Mobile Number (cell phone number) where we can reach you to provide you with feedback on the status of your application.
You can also obtain the status of your application on this website. Should your application be declined, you will have the right to appeal the SASSA decision by lodging an appeal with the Department of Social Development for each month your application was declined.
The process to lodge an appeal will be provided with the notification that your application has been declined. Failure to request appeal for each month that the application is declined will result in the original decision sustained.How does the SRD R350 grant work



Reconfirm your grant applicationAll SRD R350 grant applicants must reconfirm their grant applications at least once every 3 months. This reconfirmation informs SASSA that applicants still need and qualify for the grant in terms of the regulations.
Existing applicants can also update their responses to the screening questionnaire here, at any time, should their circumstances change or to correct errors.
How do I apply for this SRD Grant

Or you can use the following channel:

  • WhatsApp: 082 046 8553

You only have to apply once via this web site or the above WhatsApp number and not many times on every channel.
SASSA will only process one application received from each applicant.

Asylum Seekers and Special Permit Holders
Application statusMy application status

Reconsideration status check: May 2020 to March 2022Reconsideration processing for the period May 2020 to March 2022 has been completed and no new applications will be considered for this period.
Lodging an appealIf your application was declined for any period from April 2022, you may submit an appeal by accessing the DSD appeals website
How do I change my contact details

How do I change my banking detailsIf you are an approved beneficiary of the SASSA SRD R350 Grant and you wish to change your banking details, please submit your ID Number below.
An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during application.Click on the link in the SMS and follow the instructions carefully.Should you select payment into a bank account, please ensure that you are the owner of the account.
SASSA cannot pay your grant into another person’s bank account.Should you select the money transfer option via one of the major banks, please ensure that the mobile phone number on which you received the SMS is registered in your name. SASSA cannot pay your grant into a mobile phone number which is registered to another person.Please also note that the new banking details will only be used for future payments, after verification.

Request Names and Surname UpdateApplicants who’s SRD Grant application was declined based on incorrect names and surname information provided, can complete the fields below and request that their information be updated.Please ensure that you enter your ID Number, names and surname exactly as it appears in your South African green ID Document or on your Smart ID Card.
Your names and surname will only be updated if it matches your details on the Department of Home Affairs database.



Cancel my ApplicationIf your conditions changed so that you no longer need or qualify for the special Covid-19 Social Relief of Distress Grant, you may cancel your application by clicking on the button below.
Reinstate my canceled applicationIf you previously canceled your special Covid-19 Social Relief of Distress Grant, but would like to reinstate it, please click on the button below.




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