How to Surrender BSNL Landline & Broadband connection 2023

Filed in Uncategorized by on February 13, 2023 0 Comments

How to Surrender BSNL Landline & Broadband connection 2023

How to Surrender BSNL Landline & Broadband connection 2023

The government of India owns 100% of BSNL, which provides telecom services in accordance with all government of India regulations. The irony is that while private telecom service providers are switching to the newest technology like 5G, IoT, M2M, NGN, etc., BSNL is still delivering telecom services using antiquated or outdated technologies.

The landline and broadband services offered by BSNL are first-rate unless they experience a problem for whatever reason. Due to poor service management by BSNL, it takes a long time to restore a fault in a landline or broadband line. Some consumers wait for days to receive outstanding services at low-cost landline and broadband plans, but after growing weary of pointless follow-up, they choose to stop using their landline or broadband services.


Additionally, BSNL doesn’t give its customers the correct instructions for canceling landline or broadband services online. Customers must visit a BSNL office or Customer Service Center to make inquiries, but unless they speak with the right BSNL representatives, they won’t receive satisfactory assistance.



If you are really fed up with your BSNL landline or broadband services and want to surrender them, you can follow the following steps.

  1. Approach nearby BSNL CSC office. Don’t forget to carry a landline instrument with you.
  2. If you are surrendering Broadband connection also then carry the modemCPE provided by BSNL
  3. Submit an application for disconnection and pay all due amounts there at BSNL CSC on the spot.
  4. Deposit the landline instrument/ modem/ CPE in the BSNL office.
  5. Your landline/ broadband connection will be disconnected within two days.
  6. Now, wait for a refund of the security money that you deposited at the time of the new connection.


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